Reboot Monkey is a global leader in data center services, operating in 166 countries and over 2,300 cities worldwide . Our mission: "3 engineers within 1 hour of every data center globally."
We're looking for a skilled Data Center Technician in Jackson, United States to provide on-site technical support at local data center facilities.
Remote Hands & Smart Hands support (cabling, power cycling, hardware swaps)
Server rack installation and decommissioning
Cross-connect and patch panel management
Hardware troubleshooting and diagnostics
Visual inspections and inventory audits
Escort and access coordination for client visits
Emergency response and on-call availability
Hands-on experience with data center infrastructure
Knowledge of server hardware, networking, and cabling standards
Reliable transportation and proximity to local data centers
Strong communication skills in English
Ability to lift 25kg+ equipment
Flexible availability including weekends/holidays for urgent requests
Certifications: CompTIA Server+, Network+, CDCP, CCNA
Experience at major DC providers (Equinix, Digital Realty, NTT, CyrusOne)
Structured cabling expertise (fiber, Cat6, DAC)
Data center or IT infrastructure experience
Server hardware and networking knowledge
Reliable and professional with strong communication
Proximity to local data center facilities
Flexible schedule for on-call/emergency work
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