Job Description

THE COMPANY: A Los Angeles-based crime prevention and remote monitoring company serving multifamily housing, vehicle storage, campus, and commercial clients. The company delivers white-glove, 24/7 facility protection through a proprietary AI-enabled monitoring platform that filters false alarms and coordinates real-time law enforcement response, typically on 5-year managed service contracts. Platform performance is the core value proposition and the primary driver of client retention and enterprise value.

WHAT YOU'LL DO:

Executive Technology Leadership

• Serve as the senior technology executive, sitting above the existing product CTO, VP of Engineering, and VP of IT
• Translate business strategy into a clear technology direction and operating model that each functional leader can execute against
• Relieve the CEO of technology strategy responsibilities, allowing them to focus on running and growing the business
• Serve as the primary technology liaison to company leadership and investors, providing structured reporting on priorities, risks, and progress

Team Alignment and Operating Model Design

• Assess the current technology operating model and define clear ownership boundaries between product engineering, enterprise IT, and cybersecurity
• Support the product CTO's transition into a focused Product and Engineering role: define scope, success metrics, and working rhythms that set him up for long-term success
• Provide leadership, coaching, and strategic direction to the VP of Engineering and VP of IT, who are capable but currently operating without executive guidance above them
• Establish governance cadence: technology steering, vendor accountability, budget oversight, and team performance management

Cybersecurity Oversight

• Take executive accountability for the cybersecurity program as it moves from remediation into steady-state operations
• Ensure the program is fully operationalized: incident response, identity and access management, DR/BCP, and ongoing vCISO engagement where applicable
• Manage cybersecurity as an enterprise risk in a 24/7 live monitoring environment where SLA exposure and client trust are existential concerns

Platform and Product Strategy

• Partner with the product CTO on roadmap governance, SDLC discipline, and engineering priorities, supporting rather than displacing their domain expertise
• Ensure the proprietary AI-enabled monitoring platform is scaling appropriately to support growth across multifamily, vehicle storage, commercial, and campus verticals
• Identify and address technology risks that could affect platform reliability, SLA performance, or client retention

Permanent CTO/CIO Hiring Support

• Define the long-term technology leadership structure and permanent hire profile based on where the business is headed, not just where it is today
• Support company leadership in identifying, interviewing, and selecting the right permanent technology executive
• Lead a structured handoff that ensures Day 1 continuity for the incoming leader and protects the momentum built during the engagement

WHAT THEY NEED:

Required

• 15+ years of technology leadership experience, including time as a CTO in a scaling mid-market operating environment
• Demonstrated success in building or restructuring technology organizations: right-seating functional leaders, clarifying ownership, and establishing governance without disrupting momentum
• Comfortable operating as the "new layer" above existing senior technology talent, collaborative, additive, and not territorial
• Cybersecurity leadership experience: program oversight, vendor management, and risk governance in an operational or mission-critical context
• Strong executive presence with the ability to earn credibility quickly across a CEO, a founder-adjacent CTO, and two VP-level hires
• Located in or able to commute to the Los Angeles area; hybrid on-site presence required

Preferred

• Background in physical security technology, remote monitoring, AI-enabled platforms, or 24/7 SLA-governed service environments
• Prior interim, fractional, or operating partner-style executive engagement
• Experience navigating founder-adjacent leadership dynamics with professionalism and clarity

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