Job Description

Job Description

As a UX Creative Technologist, Senior Associate, you will support the Commercial & Investment Bank (CIB) Payments team in delivering enterprise payments solutions. You serve as the bridge between high-level experience concepts and production-ready user interfaces, translating design intent into code-ready logic, design tokens, and component architecture. You don’t just hand off static frames—you help define how the application behaves in real-world conditions across states, data scenarios, and interactions, ensuring the user experience is preserved from concept through implementation.

Job responsibilities

• Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
• Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
• Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
• Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
• Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
• Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
• Build and refine complex UI components with a strong understanding of component references; define and document component props, states, variants, and technical constraints to support scalable implementation.
• Define component and interface behavior beyond visual design, including responses to data changes, error states, edge cases, and user interactions; partner with engineering to ensure interaction logic is implementable and consistent.
• Use AI-assisted development tooling (e.g., VS Studio with Claude Code) to create live-code prototypes that serve as a source of truth for engineering (real-time data handling, UI state transitions, complex interaction patterns).

• Review production builds to validate alignment with intended UI architecture and interaction design; act as a quality gate for the functional craft of the product experience (behavior, responsiveness, component correctness, usability fidelity).

   

  Required qualifications, capabilities, and skills

• 3+ years in a hybrid design/engineering role; comfortable working in both a code editor and design tools, translating between disciplines.

• Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making

   

• Experience working in both a code editor and design tools, translating between disciplines.
• Expert understanding of UI component references, including nesting, inheritance, composition, and how components scale across platforms.
• Experience implementing or managing design tokens using JSON, CSS variables, and/or tooling such as Style Dictionary to maintain cross-platform consistency.
• Strong proficiency with HTML5, CSS/SCSS (Flexbox, Grid), and JavaScript; ability to build the UI “view” layer to a high standard (backend development not required).

• Demonstrated ability to decompose complex workflows (e.g., payment ledger experiences) into repeatable UI patterns and logical component systems.

   

  Preferred qualifications, capabilities, and skills

• Familiarity with Git/GitHub to manage design-led code contributions and collaborate with engineering workflows.
• Mentorship experience, with an emphasis on helping others develop systemic UI thinking (patterns, architecture, scalable interaction logic).
  

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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