Job Description

Guest Room Attendant

Guest Room Attendants (GRA) play a significant role by ensuring all guest rooms are cleaned and serviced, providing a comfortable, welcoming, and pleasant experience for guests. 

• Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
• Changing bed linens and making beds.
• Cleaning and polishing furniture in hotel rooms.
• Sweeping, mopping and/or vacuuming all floors in hotel rooms.
• Emptying trash containers, ashtrays, etc. in hotel rooms.
• Reporting any repairs or maintenance needed in the guest rooms or on the hotel floors.
• Ensuring assigned rooms are fully stocked with towels and other bathroom amenities.
• Updating status on guest rooms on assignment sheets to floor supervisors, managers and/or front desk staff.
• Restock and return housekeeping carts to respective areas at the end of shifts.
• Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
• Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service.
• Performs any other duties as assigned.

• Previous guest service and/or housekeeping experience 

• Team Player with a guest first attitude 

What we offer you : 

• Opportunities for advancement 

• Positive and respectful work environment where diversity is valued 

• Generous employee discounts on dining, retail, amusements, and hotels 

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. 

If you require alternative methods throughout the application process, please contact Golden Nugget Human Resources at 609-441-8474 or via email at  GNACHRInfo@gnacm.com

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